Privacy policy

Privacy Policy

Last updated: December 01, 2020

Thank you for choosing PODpluser. Before you proceed to use or access our platform, we kindly ask you to carefully review this Privacy Policy. It outlines how we safeguard your data and uphold your privacy.

This policy applies to all registered users and visitors of PODpluser.

1.Information We Collect

Whether you disclose personally identifiable information to us is entirely your choice. However, if you opt not to do so, we reserve the right to decline user registration or withhold products and services. This website gathers various data types, including:Information provided voluntarily, such as name, address, email, billing details, order processing data, and content/product information. This data is utilized during purchases and service requests.Automatically collected information during website visits, including cookies, third-party tracking tech, and server logs, used for analytics, marketing, and positioning (e.g., independent visits, page browsing data).

To ensure network security, enhance services, and facilitate access, we also gather technology usage data:

• Your account access patterns
• Device and browser specifics
• IP address and device details.

2.How and why we use your data

In accordance with data protection laws, we can only process your data for specific purposes and when we have a legal basis to do so. Here’s a summary of the reasons:

Keep PODpluser running:Manage your requests (like creating products, completing transactions, and fulfilling orders), logging in and authentication, remembering your preferences, and processing payments.

Legal basis for processing data:Contract, legal obligations.

Improve PODpluser  :Test features, engage with feedback platforms and surveys, manage landing pages, analyze website traffic through heat maps, and conduct data analysis and research, sometimes involving third parties

Marketing Purposes (with your consent) :Send you emails and messages about new features, products, services, and content.

3.How we use the collected information

To enhance your experience on PODpluser, we collaborate with third parties to deliver services beyond our scope. This includes order fulfillment, internal and external communication tools, network maintenance resources, and platforms aiding in studying user behavior for optimal feature development and offers.

When engaging in these collaborations, it becomes essential at times to share your data with these parties for seamless service provision. Such data sharing occurs only when indispensable, adhering to protective measures and industry best practices outlined in this privacy policy. Here are the specifics:

• Technical Usage Data: Information you provide during platform use is shared with third parties offering hosting, server services, data security, and network support for business purposes aligned with our legitimate interests.
• Manufacturing Services: Data you provide during service use may be shared with third-party manufacturing services facilitating our offerings to you.
• Communication Information: Email addresses, contact details, and customer service messages are shared with communication, email distribution, content delivery, and customer support providers for commercial purposes supporting legitimate interests.
• Purchase and Payment Information: Details regarding purchases and payments are shared with billing services, payment processors, fraud prevention entities, financial consultants, and advisors to ensure service provision.Website Usage Data: Information on website interactions and data from cookies and similar tech are shared with web analytics, session recording, and online marketing services.
• Marketing Services: Account details, purchase history, and preferences may be shared with marketing services if marketing is provided to you.
• Legal Rights: When necessary to safeguard our legal rights, personal data may be shared with our legal advisors.We exclusively share personal data with service providers who commit to upholding obligations under relevant data protection laws.

4.Retention periods

Following the termination of your PODpluser account or cessation of any legal basis for the described data processing, we may retain your personal information. The duration of retention will be decided based on several factors:

• Relevance: We keep your information for as long as it remains relevant.
• Record-Keeping: A reasonable period is maintained for record-keeping to demonstrate fulfillment of duties and obligations.
• Claims Limitation: Information is retained within any relevant limitation period for potential claims.
• Legal and Regulatory Requirements: Compliance with legal requirements, recommendations from regulatory bodies, professional associations, or regulatory agencies is ensured.
• Contractual Agreements: The terms of the contract with you, consent provided, and our legitimate interests as outlined in this policy influence retention periods.

5. GDPR Data Protection Rights

Under the EU's General Data Protection Regulation (GDPR), you have specific rights as a data subject, which include:

• The Right to Be Informed: You have the right to know how we plan to use your personal data, which we explain in this policy.
• The Right of Access: You can request access to the data we hold about you, and we are required to respond within one month. To make a request, please email us at service@podpluser.com.
• The Right to Rectification: If you believe any of the data we have is incorrect, you can request corrections. You can do this by logging into your account or by sending us an email with your request.
• The Right to Erasure: You can ask us to delete the information we hold about you. We will comply unless we have a compelling reason to keep it, in which case we will inform you. To request deletion, please email service@podpluser.com.
• The Right to Restrict Processing: You can change your communication preferences or opt out of certain messages. To do this, just send us an email at service@podpluser.com.
• The Right to Data Portability: You can obtain and use your data for your own purposes without needing an explanation. If you’d like a copy of your information, please contact us at service@podpluser.com.
• The Right to Object: You can formally object to our use of your information, especially when we process it based on our legitimate interests. To file an objection, please email service@podpluser.com.

5.Privacy Policy changes

We retain the right to modify this policy at our discretion. Any updates to this Privacy Policy will be posted on this page.

We recommend checking this page regularly.Your continued use of the service following the publication of changes to this privacy policy indicates your agreement and acceptance of these modifications. If you do not agree with these changes, we advise discontinuing the use of our services.

6.Contact information

If you have any questions about your personal data or our privacy policy, or if you’d like to suggest improvements regarding how we handle your data, please feel free to email us at service@podpluser.com.